Loan Processing

Overview

USDA Rural Development’s Guaranteed Loan Program assists approved lenders in providing up to 100% financing for eligible borrowers (households that do not exceed 115% of the Median Household Income ) purchasing homes in eligible rural areas. Automated underwriting assistance through GUS (Guaranteed Underwriting System) allows for expanded ratios and flexible credit. Download the Guaranteed Rural Housing Lender fact sheet.

We now have Single Close Construction-to-Permanent Financing! A single-close loan combines the features of a construction loan and a long-term permanent mortgage. Since there is only one closing, which can save considerable closing costs, the loan is considered a purchase transaction by the agency. The loan note guarantee may be issued once the interim construction loan is closed without waiting for the completion of the property.

SFHGLP Team – How to Contact Us:

CALL USDA at (833) 314-0168

The SFHGLP now has a toll-free Customer Access Lender Line (CALL). The CALL USDA system is available to provide turn time updates, as well as access to specialists and analysts who are available to answer your questions on:

• Specific Files
• Lender Recertification and Approval
• Policies and Scenarios
• GUS Technical Questions

Have a general policy question? Reach out to the Loan Policy team at sfhgld.program@usda.gov or
*833-314-0168, ext. 4.

Have a question on a specific application submitted to USDA? File-specific questions should be emailed to the production team responsible for the state. For example, if you had a question regarding a guaranteed loan application in Nebraska, you would email SFHGLP.OPD1@usda.gov to contact Team One. You may also call *833-314-0168, ext. 2 for assistance.

In most cases, our staff can provide a response within 24 hours during normal business days. We can answer faster if you:

1. Identify the state the application is located; if applicable;
2. Provide applicant’s name, if applicable;
3. Include contact information; and
4. Indicate if you would like a call back (otherwise you will receive an email reply)

*Phone System Availability: 9:00 am to 3:30 pm ET

Contacts