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Rural Development Civil Rights Office

Our Mission

Our mission is to ensure that Rural Development (RD) programs are guided by principles of national leadership and education, expert, knowledgeable civil rights advice, sound civil rights policy, and efficient, impartial investigations, in support of our agency's overall mission to help improve the quality of life in rural America through housing, business, infrastructure, and utilities.

We provide civil rights training, technical assistance and program support to USDA staff and communities throughout America in support of this effort.

Complaint Process

I am a Multi-Family Housing resident or owner, or I am a participant in RD non-housing programs.

Program Complaint Processing and Resolution Branch

I am a RD employee, former employee, or applicant for RD employment. 

EEO Branch
Photo of Terri Sneed

Acting Civil Rights Director, Terri Sneed

Terri has over 30 years of federal service and has worked in all programs within RD, at both the state level and the headquarters level. She has served in various positions within RD, including as a Multi-Family Housing Specialist, an Environmental Protection Specialist, and a Special Projects Coordinator for the Deputy Under Secretary. She currently serves as Branch Chief for the Program Complaint Processing and Resolution Branch. Terri brings a wealth of knowledge to RD’s Civil Rights Office.

CONNECT WITH US

RD Civil Rights Office
1400 Independence Ave., S.W.
Room 1341-S; STOP 0703
Washington, DC 20250-0703
Toll Free: (800) 787-8821; Local: (202) 692-0252;
Fax: (844) 496-7792
Email: RA.RD.MOSTL.CivilRights@usda.gov